Technical Support

Content problems; basic technical issues:

 

For help with the following,  please call Mr. Lucas (970) 348-6257 or the school office at (970) 348-6169

For non-immediate issues, you can submit an assistance form to:

D6 ONLINE ACADEMY CONTACT/INQUIRY FORM (ENGLISH)

D6 ONLINE ACADEMY CONTACT/INQUIRY FORM (SPANISH)

 

Chromebook:

• EMAIL YOUR TEACHER
• Chromebook malfunctioning
• Assistance with Schoology/Infinite Campus or Edgenuity/Clever
• Connectivity Issues
• To log onto a Chromebook, your student will need their district login credentials. These are the same as if they were at school.
  • Turn on the Chromebook, and let it connect to your home wireless network. You may need to enter the credentials for your network.
  • Once that is complete, you will be presented with the message, "Sign in to your Chromebook."
  • Follow the instructions by clicking "Next", and enter the student credentials including the "@greeleyschools.org" portion of the name. 

• How to Check for Updates: Click HERE for more information on How to check for Chromebook updates 

• For additional Chromebook issues please contact the District IT department.

  • IT HELP DESK FOR FAMILIES 

  • IT Phone: 970-348-HELP (4357)
  • Email:  ITSUPPORT@GREELEYSCHOOLS.ORG